School row traps Aussies

AROUND 2500 Australians working in Japan as English teachers could be left stranded if school operator Nova Corp goes under.

Union spokesman Katsuji Yamahara warned yesterday that in a worst-case scenario, the Australians would have to try for scarce new jobs or go home in despair. Already they are working without pay.

Mr Yamahara ? who is chairman of the General Union which represents Nova workers ? says the company has delayed paying salaries for 5000 Japanese workers and foreign teachers.

“The school has failed to pay Japanese workers’ salaries since July this year and foreign teachers working in Tokyo and Osaka regions since September,” he said.

The union has asked officials in Osaka to urge public prosecutors to build a criminal case against Nova Corp and its president Nozomu Sahashi in connection with the Labour Standard Law.

Nova is Japan’s largest language educator with 900 schools.

Its financial situation has greatly been damaged after the Economy, Trade and Industry Ministry ordered the company in June to suspend part of its operations for six months for violating industry laws.

The ministry blamed Nova for using fraudulent advertisements when soliciting students.

Officials also accused the company of lying about refunds of paid tuition in cases where such refunds had not been properly carried out.

The ministry told Nova not to sign long-term contracts.

Since then, the schools group has suffered a major decline in the number of new students.

The Australia Asia Centre for Education Exchange has already announced that it would stop placing teachers with Nova as of October 1.

According to a Nova spokesman, the operator was running 925 schools nationwide as of March this year.

The number of foreign teachers stood at 5054 then. But industry sources say the number of foreign instructors has fallen to 4500 including 2500 Australians.

By comparison, the number of Australians teaching in Japan under the government-run JET Programme stood at 316 in fiscal 2007.

Tristan Sime, a 37-year-old Australian who taught at Nova schools for seven years, said: “Brand-new Australians who recently came to Japan and have no Japanese language skills or other resources to find a new job had better go home if they are fired or the school goes bankrupt.”

He said it would be difficult for other language schools to hire new foreign teachers because the Nova problem had damaged the image of English language education.

Mr Sime criticised some of Nova’s rules as restrictive.

“No social contact with students has been allowed for Nova foreign teachers, even for coffee,” he said.

He said some of his friends teaching at Nova were fired after they attended parties for students and teachers held outside school hours.

http://www.news.com.au/couriermail/story/0,23739,22602956-953,00.html

Unions want Nova, president indicted over payroll delays

A labor union representing teachers at scandal-hit Nova Corp. submitted a petition Tuesday to the Osaka labor standards authority asking it to seek an indictment against the language school chain and President Nozomu Sahashi for breaching labor laws.

The General Union asked the Osaka Central Labor Standards Supervision Office ? an arm of the Health, Labor and Welfare Ministry ? to have prosecutors indict both Nova and Sahashi for delaying the payment of salaries to foreign teachers.

[Tokyo Nambu], a separate labor union formed by Nova teachers in the Tokyo metropolitan area filed a similar petition with the Shinjuku Labor Standards Supervision Office.

According to the General Union, wages for the school’s 4,000 or so foreign instructors are usually paid in the middle of the month. But the September payments were delayed, and the company has told instructors that the payments for October will be delayed until Friday.

According to the General Union, wages for the school’s 4,000 or so foreign instructors are usually paid in the middle of the month. But the September payments were delayed, and the company has told instructors that the payments for October will be delayed until Friday.

Nova has also failed to pay wages on time to about 2,000 Japanese employees over the past three months.

In late September, the union filed a request with labor authorities asking that Osaka-based Nova be ordered to pay the wages. The authorities have since recommended on a number of occasions that the company improve its labor standards practices.

Article 24 of the Labor Standards Law stipulates that companies must pay wages to employees at least once a month, on a fixed date.

Nova has been suffering from falling student enrollment and increasing contract cancellations after being ordered in June to partially suspend business for deceiving consumers in advertisements about its services.

The order, which crippled its ability to sign up long-term students, is making it increasingly difficult for Nova to pay wages and has prompted reports that it is closing several schools.

http://search.japantimes.co.jp/cgi-bin/nn20071017a2.html

NOVA over? Teachers strike over unpaid wages, demand president face charges

A labor union representing teachers from scandal-plagued NOVA Corp. went on strike Tuesday demanding the English conversation school chain pay unpaid wages and agree to collective negotiations.

The Nova teachers’ branch of the National Union of General Workers Nambu also joined with other unions from western Japan to ask Labor Standards Supervision Offices in Tokyo and Osaka to pursue a criminal case against NOVA and its president, Nozomu Sahashi.

The unions accuse Sahashi and NOVA of breaking the Labor Standards Law.

NOVA union officials pointed out that the chain has failed to pay some of its English conversation teachers since July and that payment of September’s monthly wages for all its teachers were late. Teachers were supposed to be paid on Monday, but the company did not forward entitled wages, instead sending a letter to instructors saying that it would pay them by Oct. 19.

Some NOVA teachers are living in accommodation the chain arranged for them and normally deducts rent from their wages and pays it on their behalf. However, while the deductions have continued, there have been many instances where NOVA did not pay rent as it was supposed to and landlords are trying to evict teachers, union officials said.

http://mdn.mainichi.jp/national/news/20071016p2a00m0na051000c.html

Labor unions seek indictment of Nova over delayed wage payment

A labor union representing teachers at scandal-hit English-language school operator Nova Corp. submitted a petition Tuesday to the Osaka labor standards authority, asking it to seek an indictment of the company and its president Nozomu Sahashi on charges of a breach of labor standards laws.

The General Union [Tokyo Nambu’s sister union] asked the Osaka Central Labor Standards Supervision Office, an arm of the Ministry of Health, Labor and Welfare, to have public prosecutors build a criminal case against the company and Sahashi over a delay in payment of wages to its foreign instructors.

According to the union, wage payments for Nova’s some 4,000 foreign instructors are usually made in the middle of the month. But they were delayed in September, and the company has notified the instructors that payments for October will also be delayed until Friday.

In late September, the union filed a request with labor authorities asking that Osaka-based Nova be ordered to pay the wages. The authorities have since recommended on a number of occasions that the company improve its practices related to labor standards.

Article 24 of the Labor Standards Law stipulates that companies must pay wages to employees at least once a month, on a fixed date.

Nova, an industry leader, has been hit with decreasing student enrollment and numerous canceled contracts since the government ordered the school in June to suspend part of its operations for lying to consumers in advertisements about its services.

The resulting financial plight apparently is making it increasingly difficult for the company to meet its workers’ wage claims.

http://www.tmcnet.com/usubmit/2007/10/16/3017057.htm

Oh NOVA! More English students sue chain

Three more former students of the beleaguered English conversation school NOVA have sued it over repayment of funds for cancelled contracts.

The group of three filed a lawsuit with the Tokyo District Court demanding that the Osaka-based conversation school chain repay a total of 1.46 million yen because of unfair accounting practices when returning money when contracts are cancelled.

The lawsuit is the second wave of legal action against NOVA backed by a group of Tokyo lawyers working pro bono to help students of the conversation school who feel they have been mistreated.

The three plaintiffs in the lawsuit filed Monday are all company employees who live in Tokyo.

In June, the Ministry of Economy, Trade and Industry slapped a six-month ban on NOVA making long-term contracts because of the chain’s mishandling of the cancellation of contracts.

http://mdn.mainichi.jp/national/news/20071016p2a00m0na025000c.html

Aussie Nova teachers to be helped by consulates

Australia is offering consular assistance to its nationals who are working in Japan for struggling, scandal-hit language school chain Nova Corp., Foreign Affairs Minister Alexander Downer said Friday.

“We’ll provide them with consular assistance if they need it,” he said. “If they get into real personal difficulties, we’ll obviously help them out.”

Some 1,300 Australians work for Nova and face the real possibility of losing their jobs while living in a very expensive country, he said.

While Nova has not gone completely bust yet, Downer said he fears the company would “fall over.”

Nova has been operating on shaky ground since June, when the Ministry of Economy, Trade and Industry ordered it to suspend part of its operations for lying to customers in advertisements about its services.

Since then, Nova has been hit with decreasing student enrollments and canceled contracts.

Some 4,000 foreign teachers are currently registered with Nova in Japan, with many coming from Australia and New Zealand.

Several foreign Nova workers have complained to media in Australia and New Zealand that they have not been paid recently.

Downer said he believes Nova’s operating difficulties were due to poor management and would not have broader implications for Japan’s English-language teaching market.

“I think there is growing demand for English-language teaching in Japan. So I think we needn’t be pessimistic about it in a broader sense. We just need to think about the 1,300 Australians who are suddenly finding themselves out on the street there in Japan,” he said.

Australia Asia Centre for Education Exchange, an Australian company coordinating international education exchange programs, has stopped dispatching teachers to Nova.

The body said on its Web site that following the abrupt closure of some Nova schools and Nova’s delayed payments to instructors, it ended its recruitment relationship with the Japanese company Oct. 1.

http://search.japantimes.co.jp/cgi-bin/nn20071013a1.html

Aussies lose teaching jobs in Japan

Consular assistance is being offered to 1,300 Australians whose English-teaching company in Japan is going bust, Foreign Affairs minister Alexander Downer says.

Mr Downer said some of the teachers would return to Australia, while others would simply get another job.

Last month, the Osaka-based Nova Corporation reassured their 7,000 staff, 5,000 of whom are foreigners, that the company was not going out of business.

However, Mr Downer said on Friday that although the company had not “completely fallen over yet”, it would “fall over”, leaving 1,300 Australians financially stranded in a “very expensive” country.

“We’ll provide them with consular assistance if they need it,” he told ABC radio. “If they get into real personal difficulties, then we’ll obviously help them out.

“Otherwise, if they cannot find another job in Japan, then they’ll return to Australia.”

Mr Downer said there were no broader implications to the company’s collapse, it was simply going out of business through poor management.

“It is not as though people in Japan no longer want to learn English, or there has been a complete shift in the whole market, that’s not right,” he said.

http://www.theage.com.au/news/National/Aussies-lose-teaching-jobs-in-Japan/2007/10/12/1191696140832.html

Nova struggling to pay refunds, wages

Major English-conversation school operator Nova Corp. is struggling to pay refunds for prepaid lessons to students who canceled their contracts with the company midterm and has had difficulty paying employees’ salaries, according to sources.

The Osaka Chuo Labor Standards Inspection Office in Osaka has instructed the Osaka-based company four times to pay wages to its workers that it has owed since July.

Nova has completely changed its “expansionary course” business strategy. It had closed about 50 schools in Tokyo and surrounding areas and Osaka as of Sept. 30 and drastically cut its TV commercials and other advertising.

Nova has to refund large amounts of money in many cases because students have to prepay lesson fees, often for hundreds of classes, when they sign contracts with the company.

According to Nova, the number of contracts canceled increased sharply after the Supreme Court ruled in April that the company’s unfair cancellation policy was illegal. Nova had 418,000 students as of March 31, but there were 7,880 cancellations between April and June, which cost the company 1.62 billion yen in total.

Cancellations continued after the Economy, Trade and Industry Ministry ordered the company to partially suspend its operations in June, judging that its sales pitch to students violated the Specified Commercial Transactions Law. The ministry said that Nova falsely explained to students that lessons can be reserved any time they want, and made exaggerated claims in advertisements during a special campaign offering free sign up.

Since June, consumer centers in Tokyo have received several dozen complaints and requests for consultations. In one case, a caller said, “I haven’t received a refund from Nova even though I canceled lessons more than three months ago.” Consumer centers around the nation are receiving similar complaints, according to the sources.

If students sign a contract with Nova to pay tuition with a credit card in installments and Nova did not refund fees for cancelled classes, they can refuse to pay the charges to their credit card company. However, if students paid cash in advance for lessons and then canceled their contract, there is little they can do but wait for Nova to refund the money.

There is no legal deadline for refunding lesson fees upon cancellation, but the Tokyo metropolitan government has instructed Nova to pay such refunds as soon as possible. Representatives of the National Union of General Workers Tokyo South in Minato Ward, Tokyo, and General Union in Osaka, of which some of Nova’s foreign teachers are members, requested METI on Tuesday to instruct Nova to refund the fees promptly.

Economy, Trade and Industry Minister Akira Amari said at a press conference Tuesday that Nova needs to make sincere efforts to solve the problems. “We’d like to respond to the problem in areas where the ministry can intervene,” he said.

Nova has not paid salaries to 2,000 Japanese employees since July. About 5,000 foreign employees have not yet received their salaries for September.

A senior foreign teacher working in a Nova’s school in the Kinki region said, “An instructor I know has been asked to leave his apartment rented by Nova because the company has failed to pay the rent.”

A Japanese employee working at one of schools in Tokyo said when he asked Nova’s headquarters the reason for the delay in salary payments, the person he spoke to simply said, ‘I don’t know.’ “Because there isn’t enough information about why the schools were closed and why the refund has been delayed, it’s difficult for me to explain about the matter to students,” he said.

http://www.yomiuri.co.jp/dy/national/20071010TDY02305.htm

English-language school Nova Corp. has raised ¥70 million in cash by issuing warrants for 200 million shares in total to two investment companies registered in the Virgin Islands, according to a paper submitted to the Kanto Local Financial Bureau and released to the public Tuesday.

According to the paper, the scandal-hit language school will use the cash to cover such expenses as teachers’ salaries and property rent.

If the two firms fully exercise their right to obtain new shares, for a cost of ¥7 billion in total, it would increase the number of Nova’s outstanding shares fourfold, diluting the share value and thereby damaging the assets held by current stockholders.

In such a case, Nova would receive ¥6.4 billion, excluding the costs of issuing new shares.

The paper identified the two investment firms as Rich Peninsula Trading Ltd. and Tower Sky Profits Ltd. For a period of about one year starting Oct. 24, they can exercise the right to purchase shares for ¥35 apiece, the paper said.

Nova has about 67.6 million outstanding shares. The stock’s price closed at ¥40 Tuesday.

METI to step in

The Ministry of Economy, Trade and Industry plans to order Nova Corp. to promptly pay back tuition to customers who cancel lessons in accordance with their contracts, officials said Tuesday.

The labor union assisting teachers at the scandal-hit chain of English-language schools meanwhile requested that METI take action to secure the teachers’ jobs and prevent further harm to students.

Nova, an industry leader, has been hit with decreasing enrollment and numerous canceled contracts since it was ordered by METI in June to suspend part of its operations for lying to consumers in advertisements about its services.

Concerned that Nova’s actions could damage the image of the entire English-language school industry, METI has decided to set up measures in cooperation with industry organizations such as the Japan Association for the Promotion of Foreign Language Education, the officials said.

Nova is scheduled to submit to METI by next Monday a report on its plan to improve operations.

On behalf of Nova teachers, representatives of the General Union, whose members include foreign instructors working for language schools, visited the ministry to file a written demand directed to METI chief Akira Amari.

“Nova is now facing a serious crisis,” Katsuji Yamahara, head of the multinational General Union, said at a news conference after meeting with ministry officials. “We asked METI for immediate action to save customers and teachers.”

Many former students have not had their tuition fees refunded even after leaving the school, Yamahara said.

“Only Nova knows how many such cases exist and how much money has not been returned,” he said. “It could be huge.”

Union officials also said Osaka-based Nova had temporarily failed to pay wages to some of its teachers, mainly those of foreign nationality. Wages for some of its Japanese staff have been put on hold as of Tuesday.

Some 4,000 foreign teachers are currently registered with Nova nationwide. The number has been declining from a high of 6,000 due to the company’s numerous problems with employees, the union officials said.

Nova is reportedly looking to close some 200 of its 900 branches nationwide in an effort to revamp operations that have been battered by the scandal.

“It’s not pleasant working for Nova right now,” Bob Tench, a British teacher who has worked at Nova for 13 years, said.

“Every month we don’t know if we are going to get paid or not. A company like Nova, a big employer, can be more professional in the way it does business,” said Tench, a member of the labor union.

http://search.japantimes.co.jp/cgi-bin/nn20071010a2.html



Debito says “Unionize!”

I encourage everyone in Japan who is [non-Japanese] to join a union. I have. Lose the allergy and the visions of George Meany and Jimmy Hoffa, and realize it?s the only recourse you have in Japan to get your labor rights enforced. All other measures, as I have written in the past (http://www.debito.org/acadapartupdateoct05.html), be they the courts, the ministries, even the laws as written themselves, will not help you in a labor dispute.

Especially if you are a [non-Japanese]. Labor rights have been severely weakened over the past two decades, and the sooner you understand that and take appropriate measures, the more secure life you?re going to have in Japan.

http://www.debito.org/index.php/?p=623