NOVA raided after complaints over missing tuition fees

This is not the first time the eikaiwa giant has been pulled up for dishonest business practices. A court ruled against NOVA in a lawsuit filed by a student seeking the return of 700,000 yen in lesson fees in May 2003, and the National Consumer Affairs Center of Japan said that it has received 7,750 complaints and inquiries about the compant since 1996.